The A.I.-P.O.W.E.R. Leadership Framework for Smarter Government Service Delivery

Synopsis

In 'The A.I.- P.O.W.E.R. Leadership Framework for Smarter Government Service Delivery,' Rosetta Carrington Lue presents a comprehensive framework designed to empower public sector leaders in leveraging artificial intelligence to transform government service delivery. The A.I.- P.O.W.E.R. framework—Assess, Identify, Pilot, Operationalize, Win Buy-In, Embed Equity & Ethics, and Reinforce—provides a structured, step-by-step methodology for government agencies seeking to modernize operations through strategic AI implementation, ultimately leading to 'smarter' service delivery. Tailored for government leaders, technology officers, and customer service directors, this book offers actionable strategies for effective AI implementation. It covers crucial aspects such as evaluating organizational readiness, pinpointing high-impact AI applications, executing pilot programs, integrating AI into existing systems, securing stakeholder buy-in, upholding ethical considerations, and reinforcing AI initiatives with data-driven insights. Readers will learn how to strategically deploy AI to streamline processes, enhance citizen engagement, and dramatically improve the speed, satisfaction, accessibility, and overall intelligence of government services, while maintaining transparency, equity, and ethical standards.