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Chapters
9
Language
English
Genre
Published
April 25, 2025
Explore the transformative potential of AI in the public sector with "Leveraging AI in Government: Real-World Case Studies and Implementation Strategies." This book showcases a diverse range of successful AI implementations across various government functions, offering practical insights and actionable strategies for government leaders, technology strategists, and project managers. Each case study delves into the specific challenges, technological solutions, and measurable outcomes achieved, providing a blueprint for innovation and accelerated AI adoption. Beyond showcasing successes, this book addresses the critical ethical considerations and potential pitfalls associated with AI implementation. It explores challenges such as data privacy, bias, and algorithmic transparency, offering guidance on mitigating risks and ensuring responsible AI usage. Equip yourself with the knowledge and tools needed to navigate the complex landscape of AI in government and drive meaningful improvements in citizen services.
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Start Writing NowRosetta Carrington Lue is an accomplished expert in CX organization transformational change management. She helps government agencies and enterprises assess AI readiness, optimize contact centers, and implement AI-driven automation without sacrificing compliance, transparency, or the human touch. Whether it’s chatbots, predictive analytics, AI-enhanced self-service, or workforce optimization, she works with organizations to create AI strategies that drive real impact.