Mega Tips

Michael Lynn is a nationally recognized expert on tipping who has 29 in-press and published papers on this topic. His work on tipping has been covered by ABC's 20/20, BET's Nightly News, and NPR's Morning Edition, as well as by the Economist, Forbes, the Wall Street Journal, the New York Times, the International Herald Tribune, and numerous other newspapers and radio programs around the world. A former bartender, busboy, and waiter, Mike received his Ph.D. in social psychology from the Ohio State University in 1987 and has taught in the marketing departments of business and hospitality schools since 1988. He is currently an associate professor of consumer behavior and marketing at the Cornell University School of Hotel Administration. He has a wife, two children, and two dogs.