Austin Hyman is a seasoned service leader who believes leadership is not about control, but connection. With over two decades of experience in technical operations and people management, Austin has built a reputation for leading with deep empathy and unwavering accountability. His holistic approach to leadership empowers individuals to grow through their mistakes, stay true to their values, and realize their full potential—not in spite of failure, but because of how they rise from it. Austin’s work centers on the idea that empathy doesn’t soften accountability, it sharpens it. By creating environments where people feel safe to fail forward, he helps teams thrive in high-stakes, fast-changing environments. His leadership philosophy is grounded in the belief that when people align with their moral North Star, supported by clear systems and honest coaching, they do more than perform—they transform.